Oliver Shackley
AI Solution Architect
Technical leader with 5+ years of experience bridging enterprise software and emerging AI capabilities across CRM, ERP, and SCM platforms. Proven track record scaling AI adoption and delivering measurable business outcomes in complex enterprise environments. Passionate about learning new things and expanding technical capabilities.
Experience
IFS North America
AI Solution Architect
August 2025 - Present
Architect and implement AI-driven supply chain solutions for enterprise customers, specializing in embedded intelligence and agentic capabilities across CRM, ERP, and SCM platforms.
- Architect and demo comprehensive solutions spanning IFS Cloud's Supply Chain suite (CRM/Sales, CPQ, Inventory Management, Procurement, Warehouse Management), embedded AI/ML capabilities, and agentic automation for large North American enterprises
- Lead technical discovery and planning with cross-functional stakeholders across manufacturing, energy, and utilities sectors
- Partner with product leadership to shape product strategy and roadmap based on market needs
IFS North America
Account Executive
January 2024 - July 2025
Drove $40M portfolio growth while pioneering enterprise AI adoption programs across global teams.
- Delivered $8M+ in net new bookings across two fiscal years, earning back-to-back Champion's Club qualification
- Architected and deployed ChatGPT and Microsoft Copilot implementations for 500+ users across three continents
- Built and delivered AI enablement curriculum to global teams, accelerating team capability with state-of-the-art AI tools
Oracle
Account Executive
August 2021 - January 2024
Managed $10M book of business with consistent overperformance, driving customer retention and expansion.
- Achieved 146% quota attainment in FY22, ranking #1 among North American Inside Sales Representatives
- Maintained 132% renewal rate through strategic account management and proactive customer engagement
- Selected to represent Oracle on 'Top Seller' Podcast, sharing best practices with global sales organization
Skills
How I Work
- Technical communication with executives
- Customer discovery & solution framing
- Cross-functional collaboration (sales, product, engineering)
- Go-to-market & solution positioning
- Self-directed technical learning
AI & Automation
- Large Language Models (LLMs)
- Prompt design & evaluation
- Agentic workflows & tool use
- Retrieval-augmented generation (RAG)
- AI-assisted development
(Claude, Gemini, Copilot, Cursor)
Technical Foundations
- Linux & Bash scripting
- Git & GitHub
- APIs & HTTP fundamentals
- Web infrastructure (nginx)
- Cloud platforms (Microsoft Azure)
- Python scripting (foundational)
Projects
View more on GitHub: github.com/olivershackley1999
Real-Time Call Analysis Dashboard
Azure Speech-to-Text pipeline that streams audio transcription and uses an LLM to analyze call sentiment and provide detailed feedback reports.
Investor Sentiment Analysis Pipeline
Automated pipeline for analyzing investor sentiment from earnings calls and financial documents.
Machine Learning with Cats
Interactive machine learning project using Azure ML to classify cat breeds from images.
Predicting Flight Delays
Machine learning model built in Azure ML Studio to predict flight delays based on historical data.
Personal Portfolio Website
Custom-built portfolio website with AI-powered pitch generator and interactive map.
Education
University of Arizona
Bachelor of Arts, 2017 - 2021
- Phi Beta Kappa
- Bobcats Senior Honorary
- Sigma Chi Fraternity