Oliver Shackley
Solutions Engineer / Technical Pre-Sales / Cloud & AI
Technical leader with 5+ years of experience bridging enterprise software and emerging AI capabilities across CRM, ERP, and SCM platforms. Proven track record scaling AI adoption and delivering measurable business outcomes in complex enterprise environments. Passionate about learning new things and expanding technical capabilities.
Professional Experience
IFS North America
Solutions Architect, AI & Enterprise Applications
March 2025 - Present
- Architect and demo AI-driven CRM, ERP, and SCM solutions for large enterprise customers in energy, oil & gas, services, and utilities
- Lead hands-on engagements including workshops and proof-of-concepts to drive customer adoption
- Collaborate with product/engineering teams to resolve technical blockers and influence product roadmap decisions
IFS North America
Account Executive
January 2024 - March 2025
- Architected and led the enterprise rollout of Microsoft Copilot and ChatGPT to 500+ users on three continents
- Delivered $8M+ in software license revenue across two fiscal years, earning back-to-back Champion's Club qualification
- Built and delivered AI enablement training curriculum for global teams, accelerating enterprise adoption of AI tools
Oracle
Account Executive
August 2021 - January 2024
- Achieved 146% quota attainment (FY22), ranking #1 among North American inside sales reps through proactive problem-solving and solution alignment
- Sustained 132% renewal rate through quarterly business reviews, technical health checks, and trusted relationships with key stakeholders
Skills
Solution Engineering & Pre-Sales
- Technical Discovery & Requirements Analysis
- Solution Architecture & Proof-of-Concept Builds
- Customer Workshops & Technical Demos
- Cross-functional Collaboration
- Executive Presentations
Technical Skills
- Cloud: Azure
- Languages: Bash, Python
- DevOps: Git, GitHub, CI/CD, Docker
- AI: LLMs, Claude Code, GitHub Copilot
- Infrastructure: Linux, nginx, APIs
- Developing: Terraform, Kubernetes, Ansible
Education
University of Arizona
Bachelor of Arts, 2017 - 2021
- Phi Beta Kappa
- Bobcats Senior Honorary
- Sigma Chi Fraternity
Certifications
AI-900: Azure AI Fundamentals
Microsoft